Terms of Service

Welcome to mzunqio. These Terms of Service govern your access to and use of our website, online store, and related services.

By visiting our website or purchasing products from us, you agree to comply with these terms and any applicable policies referenced herein.

If you do not agree with these terms, please discontinue using our website.

1. Eligibility and Website Use

You must have the legal capacity to enter into a binding agreement under applicable law to use our services and place orders.

You agree to use our website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of our services.

2. Product Information

We make reasonable efforts to provide accurate descriptions, images, specifications, and availability information.

However, minor variations in color, appearance, packaging, or presentation may occur due to display settings, manufacturing updates, or other reasonable circumstances.

Customers should review the product specifications and intended use before purchasing.

3. Pricing and Availability

Prices and product availability are displayed on the website and may change from time to time.

Applicable taxes, shipping fees, and other charges will be presented during checkout where required.

We reserve the right to correct genuine pricing or listing errors and to cancel affected orders where legally permitted.

4. Orders

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We reserve the right to decline or cancel orders in circumstances such as suspected fraud, inaccurate pricing, product unavailability, or payment authorization issues, subject to applicable law.

If payment has already been collected for a canceled order, an appropriate refund will be arranged.

5. Payments

Payments must be completed using the payment methods available during checkout.

You agree to provide accurate billing information and authorize the applicable payment provider to process your transaction.

6. Shipping and Returns

Shipping arrangements, delivery estimates, return eligibility, and refund procedures are governed by our Shipping Policy and Return & Refund Policy.

Those policies form part of these Terms of Service.

7. Acceptable Use

You agree not to:

  • Use our website for fraudulent or unlawful activities.

  • Attempt unauthorized access to website systems.

  • Interfere with website performance or security.

  • Upload malicious software or harmful code.

  • Copy or misuse website content without authorization.

  • Misrepresent your identity or payment information.

8. Intellectual Property

Website content, including original text, graphics, layouts, photographs, and other materials, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.

Nothing in these terms grants you ownership of our intellectual property.

9. Product Safety and Intended Use

Swimming equipment and accessories must be used according to their intended purposes and applicable product instructions.

Customers are responsible for reviewing product warnings and safety information.

Ordinary swimming accessories are not automatically life-saving equipment or substitutes for professional supervision and appropriate water-safety practices.

10. Limitation of Liability

To the extent permitted by applicable law, mzunqio shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these terms excludes liability that cannot legally be excluded, including applicable statutory consumer rights.

11. Changes to These Terms

We may revise these Terms of Service when necessary.

Updated terms will be published on this page. Your continued use of our services after an update constitutes acceptance to the extent permitted by applicable law.

12. Governing Law

These terms are subject to applicable laws and regulations. Any governing-law and dispute-resolution provisions will be interpreted consistently with mandatory consumer protection laws applicable to the customer's transaction and location.

Contact Information

For questions regarding these terms:

Brand: mzunqio
Email: service@mzunqio.com
Phone: 0755-2310 1111
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (PDT)